Shipping Policy

Delivery and Shipping Policy

1. Introduction
At Ovia Style LTD, we are committed to providing a seamless shopping experience, including reliable delivery and shipping services. This policy outlines our shipping and delivery process, applicable fees, and estimated delivery timelines.

2. Proof of Delivery
Customers must retain a signed or confirmed proof of delivery receipt upon receiving their order. This serves as evidence of successful delivery and ensures transparency in the process.

3. Shipping Process and Conditions
We take great care in shipping each order and use different operators depending on the delivery location. Shipping is handled with precision to ensure the safe arrival of your purchase.

4. Delivery Fees

• Most purchases qualify for free delivery.
• In some cases, delivery fees may apply depending on the location and will be clearly displayed at checkout.

5. Delivery Timeframe

• Orders are processed within 1 to 3 days and shipping takes 3 to 10 days depending on shipping location.
• However, due to uncontrollable factors related to the delivery service provider, there may be occasional delays (Maximum by 15 Days).
• If any delays occur, customers can contact us anytime for real-time updates.

6. Payment Confirmation

• Upon successful payment, customers will receive a confirmation email, SMS or WhatsApp with order details.
• Payment confirmation is typically sent immediately after the transaction is completed.

7. Legal Compliance

• Ovia Style LTD will not deal with or provide any services/products to any OFAC (Office of Foreign Assets Control) sanctioned countries, in accordance with the laws of the United Kingdom.
• Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

8. Contact Us
For any shipping or delivery-related inquiries, please contact us:

Ovia Style LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@oviastyle.com

We appreciate your trust in Ovia Style LTD and are committed to ensuring your order arrives safely and on time.